Last Updated: January 2026
1.Introduction
Wolf Logic Ltd ("we", "us", "our", or "Wolf Logic") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and software development solutions.
Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
Wolf Logic Ltd
Address: C/O Grineaux Accountants Limited, 20 Market Hill, Southam, Warwickshire, United Kingdom, CV47 0HF
Email: [email protected]
Phone: 01743 636 630
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you provide directly to us when you:
Enquiry Forms: When you submit an enquiry or contact form, we collect information such as your name, email address, company name, phone number, and details about your project requirements.
Service Engagement: Information you provide when engaging our services, including:
Business requirements and technical specifications
Project documentation and materials
Communication preferences
Billing and payment information
Communications: When you contact us for support, send us emails, or communicate with us in any way, we collect the information you provide, including your contact details and the content of your communications.
Payment Information: When you engage our services, we collect billing information, including invoicing details, billing address, and payment history. Payment processing is handled by third-party payment processors, and we do not store full credit card numbers on our servers.
Job Applications: If you apply for a position with us, we collect your CV, cover letter, contact information, and any other information you provide as part of your application.
2.2 Information We Collect Automatically
When you visit our website, we automatically collect certain information, including:
Usage Data: Information about how you access and use our website, including pages viewed, time spent, click patterns, and navigation paths.
Device Information: Information about your device, including IP address, browser type and version, operating system, device identifiers, and screen resolution.
Log Data: Server logs that may include IP addresses, access times, pages viewed, browser type, and referring website addresses.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. For more information, see Section 6 below.
2.3 Information from Third Parties
We may receive information about you from third-party services, including:
Business Networks: Contact information from professional networking platforms like LinkedIn.
Referral Partners: Information provided by clients who refer your business to us.
Service Providers: Information from analytics and marketing service providers who assist us in operating our website and services.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Provide and Maintain Our Services
To respond to your enquiries and provide quotes
To deliver software development and consultancy services
To manage projects and client relationships
To process invoices and payments
To provide technical support
3.2 To Improve and Personalise Our Services
To understand how visitors use our website
To improve user experience and website functionality
To develop new services and offerings
To conduct analytics and research
To personalise content and communications
3.3 To Communicate With You
To respond to your comments, questions, and requests
To send you service-related communications
To send marketing communications (with your consent, where required)
To send you important notices about our services, including changes to our terms, conditions, and policies
To send you case studies, technical insights, and industry updates
3.4 For Security and Compliance
To detect, prevent, and address technical issues, fraud, and security threats
To comply with legal obligations and enforce our terms and policies
To protect the rights, property, and safety of Wolf Logic, our clients, and others
To maintain the security and integrity of our systems
3.5 Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom (UK), we process your personal data based on the following legal grounds:
Contractual Necessity: To perform our contract with you and provide services
Legitimate Interests: To improve our services, ensure security, market our business, and prevent fraud
Consent: Where you have provided consent for specific processing activities
Legal Obligation: To comply with applicable laws and regulations
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
4.1 With Your Consent
We may share your information when you have given us explicit consent to do so.
4.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
Cloud hosting and infrastructure providers (AWS)
Payment processors
Email service providers
CRM and business management tools (Zoho, Odoo)
Analytics and monitoring services
Marketing platforms
Security services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.3 Development Partners
We may share project-related information with our trusted development partners and subcontractors who work on client projects. All partners are bound by strict confidentiality agreements.
4.4 Business Transfers
If we are involved in a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
4.5 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government investigations).
4.6 Protection of Rights
We may disclose your information to protect and defend our rights, property, or safety, or that of our clients or others, including to prevent fraud or abuse.
4.7 Aggregated or Anonymised Data
We may share aggregated or anonymised data that does not identify you personally for business, research, or statistical purposes.
5. Data Security
We implement appropriate technical and organisational security measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest using industry-standard protocols
Regular security assessments and vulnerability testing
Access controls and multi-factor authentication
Secure cloud infrastructure (AWS)
Employee training on data security and privacy
Compliance with OWASP security standards
Regular backups and disaster recovery procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your use of our website. Cookies are small text files placed on your device when you visit our website.
6.1 Types of Cookies We Use
Essential Cookies: Required for the website to function properly (e.g., session management, security)
Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness (with your consent)
6.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
For more information about cookies and how to manage them, visit: www.allaboutcookies.org
7. Data Retention
We retain your information for as long as necessary to:
Provide you with our services
Fulfil the purposes described in this Privacy Policy
Comply with legal obligations (e.g., tax records for 6 years)
Resolve disputes and enforce our agreements
Website Enquiries: 3 years or until you request deletion
Client Project Data: Duration of project plus 6 years (UK tax requirements)
Marketing Data: Until you withdraw consent or 3 years of inactivity
Website Analytics: 26 months (in line with ICO guidance)
Job Applications: 6 months after the recruitment process concludes
When you request deletion of your account or data, we will delete or anonymise your personal information, except where we are required to retain it for legal purposes.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
8.1 General Rights
Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Objection: Object to processing of your personal information
Restriction: Request restriction of processing
Withdraw Consent: Withdraw consent where processing is based on consent
8.2 GDPR Rights (EEA/UK)
If you are located in the EEA or UK, you have the rights listed above under the General Data Protection Regulation (GDPR). You also have the right to lodge a complaint with your local supervisory authority.
8.3 CCPA Rights (California)
If you are a California resident, you have the right to:
Know what personal information is collected, used, shared, or sold
Delete personal information held by us
Opt-out of the sale of personal information (we do not sell personal information)
Non-discrimination for exercising your privacy rights
8.4 Exercising Your Rights
To exercise your privacy rights, please contact us at [email protected] or use the contact information provided in Section 14. We will respond to your request within the timeframes required by applicable law (typically 30 days).
We may require you to verify your identity before processing your request. If you are making a request on behalf of someone else, we may require proof of authorisation.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
Wolf Logic operates primarily in the United Kingdom but works with development partners and service providers globally. When we transfer personal data from the EEA, UK, or other regions with data protection laws, we implement appropriate safeguards, including:
Standard Contractual Clauses approved by the European Commission
Adequacy decisions by relevant authorities
Other legally recognised transfer mechanisms
By using our website or services, you consent to the transfer of your information to countries outside your country of residence.
10. Children's Privacy
Our website and services are not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Posting the updated Privacy Policy on our website
Sending an email to the address associated with your account (if applicable)
Displaying a prominent notice on our website
The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised. Your continued use of our website or services after changes become effective constitutes your acceptance of the updated Privacy Policy.
12. Third-Party Links and Services
Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites or services you access.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Wolf Logic Ltd
Email: [email protected]
Address: C/O Grineaux Accountants Limited, 20 Market Hill, Southam, Warwickshire, United Kingdom, CV47 0HF
Phone: 01743 636 630
Data Protection Enquiries:
Email: [email protected]
14. Supervisory Authority
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
15. Additional Information for Specific Jurisdictions
15.1 European Economic Area (EEA) and United Kingdom (UK)
If you are located in the EEA or UK, you have additional rights under the GDPR. Please refer to Section 8.2 for details on exercising these rights.
15.2 California
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Please refer to Section 8.3 for details. You can also contact us at [email protected] to exercise your rights.
15.3 Other Jurisdictions
We comply with applicable data protection laws in all jurisdictions where we operate. If you have questions about your rights under local laws, please contact us using the information in Section 13.